IT Support Engineer - End User Support
Job in
Stamford, Fairfield County, Connecticut, 06925, USA
Listed on 2026-06-27
Listing for:
Element Materials Technology
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Desktop Support, Windows Server
Job Description & How to Apply Below
Role Overview
We are looking for an experienced IT Support Technician to provide 2nd Line support and IT Project resource to our Americas colleagues and business. The role will focus on supporting, maintaining, and upgrading existing systems, and will be responsible for administering Microsoft AD, ADAXES, and Mobile Phone configuration and support using MDM (Intune).
What You Will Do- Provide 2nd line IT support for Windows OS, Microsoft Office, Teams, Ring Central, and DCRM.
- Administer Microsoft AD, ADAXES, and Mobile Phone configuration and support using MDM (Intune).
- Participate in incident, problem, and change management using Service Now.
- Perform general PC / Server administration and maintenance, including fault diagnostics and performance improvements.
We are looking for an experienced and confident individual who is technically strong in Windows, Office, Office 365, Networking, and Windows Server technologies.
The ideal candidate will have significant server / desktop support experience, excellent customer service skills, and the ability to work on own initiative.
Requirements- Computer related Degree, Microsoft Certification or equivalent work experience
- Significant server / desktop support experience
- Excellent customer service skills and ability to work on own initiative
- Understands the importance of documentation and on time delivery
- Sound backup and system security practices
- Experience leading rollouts, migrations and system upgrades
- Very teamwork oriented
- Competitive salary
- Benefits package
- Opportunities for growth and development
- Diverse and inclusive work environment
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