Desktop Service Engineer

Services Engineer – Desktop Engineer

Location:

Stamford, CT

Job Type: Contract

Job Description:

Top 3 skills:

• Intune/MECM expertise for application deployment and device management.
• Strong application troubleshooting skills across Windows 10/11.
• Experience supporting enterprise apps (e.g., Trading floor, Bloomberg, add-ins, trading tools).

Responsibility:

• Walk-up, phone, and email support with no appointment needed.
• Full incident resolution related to Local Services.
• Replacement/swap of faulty equipment and peripherals using Nat West-owned stock.
• General IT guidance and support for user devices.
• Management of local consigned hardware stock for break-fix and service requests.
• Logging of Incidents or Service Requests on behalf of users when required.
• Completion of Service Requests that can be resolved directly on-site.
• Implementing small service improvements based on recurring user feedback.
• Providing both ticket-based and in-person (shoulder-tap) support for Desktop and Voice-related issues

Please send me your updated resume ASAP with below details:

• Full Legal Name:
• Current
  
  Location:
• Willing to Relocate:
  
  -
• E-mail:
• Cell:
• Rate/Salary:
• Availability:
• Are you still in Project:
• Work Status:
• Linked In profile :
  
  -

Best Regards,

Aditya Srivastava (IT Recruiter)

Jconnect Infotech Inc. 168 Barclay Center Ste. 347 Cherry Hill, NJ 08034 Email: