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Engineer, IT Support

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 75000 - 80000 USD Yearly USD 75000.00 80000.00 YEAR
Job Description & How to Apply Below

Job Description

  • Managed File Transfer (MFT) platforms – JSCAPE, Go Anywhere, Tidal Scheduler
  • Secure File Transfer protocols: SFTP, FTPS, HTTPS, AS2
  • File encryption & PGP handling
  • Job monitoring, scheduling and troubleshooting
  • External partner connectivity setup & maintenance
  • Certificate management (SSL/TLS, SSH keys)
  • Incident, Problem & Change Management (ITIL)
Roles & Responsibilities Tidal Scheduler (Workload Automation)
  • Create and manage N2M (Node-to-Mainframe) jobs
  • Develop, modify, and monitor batch jobs
  • Configure calendars, dependencies, job groups, and event-based triggers
  • Perform root‑cause analysis for job failures
  • Handle production deployments and scheduling enhancements
  • JSCAPE MFT
  • Create file transfer jobs and automated workflows
  • Configure triggers (time‑based, file‑based, event‑based)
  • Manage secure protocols (SFTP, FTPS, HTTPS, AS2)
  • Monitor logs and resolve transfer failures
  • Perform server configuration and maintenance activities
  • Troubleshoot file transfer failures and connectivity issues
  • Work on encryption (PGP), certificates, and key management
  • Support user onboarding and partner integrations
  • Support & Enhancements
  • Provide L2 support (incident, problem, change management)
  • Perform impact analysis and implement enhancements
  • Work closely with application teams and business stakeholders
  • Prepare technical documentation and SOPs
  • Participate in on‑call support rotation (if required)
  • TCS Employee Benefits Summary
    • Discretionary Annual Incentive
    • Comprehensive Medical Coverage:
      Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
    • Family Support:
      Maternal & Parental Leaves
    • Insurance Options:
      Auto & Home Insurance, Identity Theft Protection
    • Convenience & Professional Growth:
      Commuter Benefits & Certification & Training Reimbursement
    • Time Off:
      Vacation, Time Off, Sick Leave & Holidays
    • Legal & Financial Assistance:
      Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing
    • Salary Range: $75,000 – $80,000 a year
    Qualifications
    • BACHELOR OF COMPUTER SCIENCE
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