Shared Services Engineer II
Job in
Stamford, Fairfield County, Connecticut, 06901, USA
Listed on 2026-07-19
Listing for:
Metasys Technologies, Inc.
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Desktop Support Engineer (Windows 11 & Voice Support)
Stamford, CT (onsite) 6+Month Contract
Responsibilities- Provide on-site desktop and voice support during core business hours.
- Deliver walk-up, phone, and email support with no appointment required.
- Support users across two on-site locations.
- Resolve incidents and service requests while providing excellent end-user support.
- Experience providing enterprise Desktop Support.
- Strong experience supporting Windows 11 desktop environments.
- Experience supporting voice/telephony-related issues.
- Strong general IT troubleshooting and end-user support skills.
- Experience with hardware replacement, peripherals, and break-fix support.
- Experience managing incidents and service requests using a ticketing system.
- Strong customer service, communication, and problem-solving skills.
- Ability to work 100% on-site.
- Eligible to work without immigration sponsorship.
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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