More jobs:
Tier II Help Desk Technician - Onsite IT Support
Job in
Stamford, Fairfield County, Connecticut, 06925, USA
Listed on 2026-07-29
Listing for:
BCS365
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
BCS
365 is seeking a Technical Support Analyst, Tier II in Stamford, CT to handle second level support for the Managed Services team. You will respond to service requests, troubleshoot, and update cases across desktops, collaboration tools, cloud apps, and AD services.
Responsibilities include ticket creation, self-assigning, escalation when needed, and documenting solutions in the ITS knowledge base. On-site work is required, with regular business hours.
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