Sr. Manager Strategic Partnerships

Senior Manager, Strategic Partnerships

Be a part of a revolutionary change! At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

Our beautiful HQ in Stamford, CT is just steps away from the Stamford Metro-North Train Station and easily accessible from NYC.

The Senior Manager, Strategic Partnerships is responsible for defining, shaping, and operationalizing strategic partnerships that enhance the end-to-end consumer journey and deliver integrated, scalable experiences across brands, products, and services. This role leads the design and orchestration of partnership strategies across multiple channels and touchpoints, ensuring alignment with organizational goals, prioritized target audiences, and overall brand and experience objectives.

Operating as a senior individual contributor, this role influences cross-functional stakeholders, drives complex initiatives, and provides subject-matter expertise to advance omnichannel engagement and consumer experience outcomes through external and internal partnerships.

Your 'day to day':

• Define and design partnership strategies and engagement models that support seamless, integrated consumer journeys across channels and touchpoints.
• Translate consumer research, insights, and business priorities into clearly articulated partnership roles and objectives across each stage of the consumer journey.
• Establish the role of strategic partners within each journey stage, ensuring alignment to desired outcomes and organizational objectives.
• Oversee and manage the consumer journey framework as it relates to strategic partnerships, ensuring consistency and integration of experiences across brands, products, and services.
• Define channel and partner prioritization by journey stage, based on target audiences, business goals, and each channel's ability to engage and deliver meaningful experiences.
• Drive integration and alignment of partner-enabled experiences across digital, physical, and third-party touchpoints.
• Serve as program owner for large-scale, multi-workstream partnership initiatives, accountable for end-to-end delivery, outcomes, and value realization.
• Develop and manage program charters, integrated roadmaps, milestones, dependencies, and critical path plans across multiple teams and partners.
• Design and implement governance structures that support clarity of ownership, decision-making, and accountability.
• Drive rigorous execution through clear governance, decision frameworks, risk management, and escalation protocols.
• Proactively identify execution risks, trade-offs, and interdependencies; recommend and drive resolutions to maintain momentum and outcomes.
• Ensure initiatives are delivered on time, on scope, and on intended experience and business results, even in highly ambiguous or evolving environments.
• Balance strategic vision with hands-on execution, stepping in to resolve blockers, align teams, and accelerate delivery when needed.
• Identify opportunities to simplify, standardize, or improve partnership and program management processes at scale.
• Partner closely with internal stakeholders (e.g., Marketing, Product, Technology, Operations, Legal, Finance) to ensure partnership strategies are feasible, scalable, and aligned with enterprise standards.
• Influence decision-making across functions by promoting best practices in consumer experience design and omnichannel strategy.
• Provide guidance, coaching, and subject-matter expertise related to partnership strategy and consumer experience to teams across the organization.
• Establish frameworks, tools, and programs to measure partnership and journey performance using KPIs, consumer feedback, and data-driven insights.
• Regularly assess partner and channel effectiveness, including interlocks…