Staff Site Reliability Engineer, Playout
Listed on 2026-08-15
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IT/Tech
SRE/Site Reliability, Cloud Computing: Infrastructure & Operations, Systems Engineer, Network Engineer
Staff Site Reliability Engineer, Playout
- Full-time
- Business Segment:
Operations & Technology - Compensation: USD 145,000 - USD 175,000 - yearly
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.
We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.
NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
NBCUniversal Operations & Technology is looking for a Staff SRE, Playout Engineering to provide technical leadership to a team of Site Reliability Engineers. This team drives reliability, observability, and operational excellence for cloud-based master control playout systems supporting all NBCUniversal live linear channels – NBC, Telemundo, Peacock Virtual Channels, etc.
In this position, you will shape the reliability strategy for live linear playout—defining service levels, improving resiliency, and strengthening monitoring and incident response—so the platform can meet evolving business needs with predictable performance and availability.
This role requires the ability to operate in a fast-paced environment. For systems in production, you will lead an on-call team and drive L1 and L2 troubleshooting, incident management and continuous improvement to maintain reliable distribution.
Responsibilities
- Team lead for SRE engineers on playout Engineering team
- Define and manage reliability targets (SLIs/SLOs) and operational readiness criteria for playout services
- Drive incident response: establish on-call practices, lead major incident management, and ensure post-incident reviews result in measurable improvements
- Partner with engineering, product, and operations teams to improve reliability through capacity planning, performance tuning, and resilience testing
- Provide high-level conceptual drawings and operational runbooks to support architecture reviews, support readiness, and project planning
- Leadership in driving automation to reduce toil and improve reliability and mean time to recovery (MTTR)
- L1 & L2 support to maintain playout infrastructure/services for NBCUniversal including providing after hours on-call support select week
- Leadership in creating monitoring dashboards (Grafana) and proper alerts(teams/slack/Service Now)
Qualifications/Requirements
- Bachelor's degree in computer science or related degree / experience
- Eight years’ hands-on-keyboard Engineering experience working with broadcast automation playout environments e.g. Snell, Harris, Imagine, Amagi
- Requires on-call 24/7 availability for escalations
- Experience with monitoring/logging tools e.g. Splunk and Grafana
- Experience with streaming protocols and codecs (e.g. TS, HEVC, H.264, HLS, CMAF, SCTE-35, SCTE-224, ESAM, SRT/RIST)
- Experience with IP networking and interfacing with cloud-based networks
- Experience with containerization (Docker & Kubernetes)
- Excellent communicator and able to clearly articulate complex issues and technologies
- Expert with broadcast playout systems (master control) technologies
- Exper…
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