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Senior IT Support Engineer: ITIL Triage & Security

Job in Stamford, Fairfield County, Connecticut, 06925, USA
Listing for: Plan A Technologies, Inc.
Full Time position
Listed on 2026-09-04
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Plan A Technologies is seeking a Support Engineer to deliver real-time, high-quality technical support to end users, ensuring issues are triaged and resolved within established SLAs. You will assist with vulnerability management workflows, M365 log review, and daily operational support across Slack and FMS.

Requirements include a BS in Computer Science or equivalent, 3+ years in technical support, strong troubleshooting across Windows/macOS/M365, and experience with ticketing systems.

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Position Requirements
10+ Years work experience
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