IT Business Solutions Lead

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Professional Stamford, CT, US

3 days ago Requisition

Salary Range: $ To $ Annually

The IT Business Solutions Lead will translate business needs into practical, scalable technology solutions across our enterprise landscape, with a deep focus on Microsoft Dynamics 365 (Finance & Supply Chain Management) and adjacent SaaS platforms. This role will partner with business process owners across logistics and distribution operations to map current and future-state processes, define clear requirements, and shape solution designs that deliver measurable business value.

Combining strong logistics and distribution business acumen with solution architecture, SaaS implementation experience, SDLC discipline, and operational technology experience, the IT Business Solutions Lead will be a trusted advisor who bridges business stakeholders and technical delivery teams.

At Rollease Acmeda, we are innovators of precision window covering hardware systems, specialized fabrics, and automated shade solutions. Since 1980, we have been on the cutting edge of design, development and distribution within the window furnishing industry. The years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and an exceptional level of service to our trade customer base.

We are proudly owned by JM Family Enterprises, one of the largest privately owned companies in the US.

1. Business Analysis and Requirements

• Act as a lead in business/technical analysis for U.S. and cross-regional stakeholders, translating business needs, operational pain points, and process gaps into clear requirements, acceptance criteria, solution blueprints, and ultimately sustainable technical solutions
• Facilitate effective business relationship management, acquire solid understanding of current state opportunities, shape and implement strategic solutions to address business needs
• Demonstrate a strong expertise in requirements traceability, business process modeling, solution architecture, testing strategies and best practices, data integrity and governance best practices, and business analysis methodologies
• Apply strong logistics and distribution business acumen to ensure solutions reflect real-world operational needs across sales, warehouse, and supply chain functions

2. D365 and Solution Design

• Leverage deep Microsoft Dynamics 365 expertise (Finance & Supply Chain Management) to evaluate options, configure capabilities, support the business with immediate and long-term needs, and shape fit-for-purpose solutions
• Translate business requirements into technical solutions and solution architecture, including integration flows, cloud optimization, data model efficiencies, and process automation
• Collaborate with business stakeholders, architects, developers, and vendor partners to design secure, supportable solutions that follow user-centric design principles and enterprise standards
• Assess trade-offs between configuration, extensions, customizations, and integrations, and make value-based recommendations

3. SaaS Implementation and Integration

• Support the evaluation, implementation, and integration of SaaS applications adjacent to the ERP, ensuring alignment with business processes, objectives, and data bricks Lakehouse strategy
• Apply knowledge of APIs, custom services, integration concepts, and middleware to connect systems and enable seamless end-to-end processes
• Coordinate with vendor and integrator partners on solution scope, configuration, and delivery quality
• Operate within best practice SDLC, Waterfall, and Agile methodologies

4. SDLC, Testing, and Delivery

• Apply SDLC discipline across requirements, design, build, test, and deploy phases, with awareness of Azure Dev Ops and CI/CD concepts.
• Develop test cases and coordinate system integration testing (SIT) and user acceptance testing (UAT), ensuring solutions meet acceptance criteria
• Support release planning, cutover activities, and post-go-live stabilization for enterprise systems
• Document decisions, clarify ownership, and support user adoption to ensure solutions deliver intended business value

5. Stakeholder Communication and Collaboration

• Communicate clearly with business and technical stakeholders, translating complex technical concepts into plain, business-friendly language
• Build trusted…