Manager, Customer Excellence Stamford, CT, Henkel Consumer Brands

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability & collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting‑edge technologies, you’ll have countless opportunities to explore new paths and grow.

This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

Dare to learn new skills, advance in your career and make an impact at Henkel.

• Serve as the primary supply chain contact, leading customer engagement and building trusted partnerships.
• Execute strategic initiatives to drive value creation, improve efficiency, and identify process enhancements.
• Apply a growth mindset with an end-to-end, cross-functional supply chain perspective.
• Act as a self-starter with strong ownership, accountability, and entrepreneurial decision-making.
• Drive continuous improvement and innovation in order management and cycle times to enhance responsiveness.
• Collaborate with cross-functional teams (Sales, Logistics, Planning, Customer Collaboration) to meet service, inventory, and performance targets
• Lead and communicate performance improvements in key metrics (Fill Rate, In-Stocks, Service Level, On-Time), leveraging deep expertise in supply chain systems and operations (EDI, warehousing, scheduling, demand planning).