Mgr, Mobile Program Management

Job Summary

Responsible for establishing project management standards and for overseeing Project Management and / or Business Analyst staff, who are in turn responsible for project execution and delivery on a daily basis. Responsible for strategic development and implementation of assigned projects. Ensures completion of projects from original concept through final implementation.

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Works closely with leadership to create roadmap and coordinate development and implementation of multiple initiatives.
• Provides purpose, guidance and motivation to team members. Tracks project statuses; adjusts team member assignments and resource allocations to ensure project objectives are delivered on time and within budget.
• Responsible for performance review and monitoring continuous improvement plans.
• Manages project staff results by coaching, counseling, and disciplining employees;
  Plans, monitors, and appraises job results.
• Ensures alignment between project objectives and technical/operational solutions. Monitors and guides projects to ensure quality development and on-time delivery within budget.
• Ensures updated project documentation is maintained.
• Reviews and approves project budgets, funding requests, forecasts, invoices, cost allocations, and reporting.
• Guides and reinforces project management best practices. Applies lessons learned from previous projects. Ensures compliance with department policies, procedures and practices.
• Recruits, hires, trains and manages department staff.
• Perform other duties as requested.

• Ability to read, write and speak the English language to communicate with co-workers, customers, and external company personnel in person, on the phone, and in writing in a clear, straight-forward, and professional manner.
• Ability to work independently.
• Ability to supervise and motivate others.
• Ability to prioritize, organize and handle multiple projects and tasks simultaneously.
• Excellent interpersonal skills with a can-do attitude, diplomatic approach, confidence and comfort around peers and leadership team.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills. Ability to establish rapport, define expectations and gain commitment to project goals and deliverables.
• Ability to develop strong relationships with cross-functional teams.
• Ability to manage multiple initiatives simultaneously and independently.
• Ability to translate and synthesize data and complex information into compelling narrative.
• Ability to make decisions and solve problems collaboratively while working under pressure.
• Proficiency with personal computer and software applications.

• Bachelor's degree in computer science, information systems, business administration or related field, or equivalent experience.
• Project Management certification or successful completion of a recognized project management curriculum is preferred.

• 5 + years of Project management.
• 2 + years of Management experience.

• Office environment.
• Flexibility to work extended hours.
• 10-15% travel.

• SAFe or other similar industry certifications (preferred).

• Mobile Industry Experience (preferred).