Vice President, Account Management - Integrated Commerce
Listed on 2026-10-05
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Marketing / Advertising / PR
Client Relationship Management, Digital Marketing, Marketing Management, Account Manager
Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Company Description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.
Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.
Which means we re untethered from any specific medium or method... we go where ideas will work best. We are an expanding network of more than 7,000 employees across global offices, unified under the Publicis Digital Experience umbrella. Our portfolio includes agency brands such as Razorfish, Digitas, Mars United Commerce, Arc Worldwide, Saatchi & Saatchi X, Plowshare and 3
Share. Our capabilities span the full customer journey from creative and experience to Commerce and CRM through specialized practices like ConnectedCRM and Publicis Commerce Group.
Publicis Digital Experience (PDX) is seeking a dynamic Vice President, Account Services to lead integrated omnicommerce and shopper marketing campaigns for our high-profile CPG account!
In this role, you will combine your deep understanding of traditional brand marketing, shopper marketing, and retail media with your exceptional client management skills to lead the overall vision for success within the account and drive meaningful, transformational change for the client. Working directly with the client as well as in partnership with cross-functional retail media, brand, marketing, sales, and insights teams, you will drive strategic planning for client omnicommerce campaigns, ensuring that the brand is properly represented across all retail partners, all goals and expectations are clearly defined, and client business goals are both met and exceeded.
PLEASE NOTE This is a hybrid role and will require onsite engagement an average of 3 days/week. All candidates should be commutable to southeastern Connecticut and available to work in a hybrid capacity.
Responsibilities- Serve as the primary point of contact between clients and PDX in order to forge and maintain trust-based relationships with senior client partners.
- Build and deliver annual scopes of work, oversee the completion of contracted deliverables, and negotiate contracts and fee arrangements as required.
- Oversee the development and implementation of strategic omnichannel marketing plans, including brand, shopper, and retail media, that meet or exceed client objectives and drive tangible business results.
- Lead and mentor a team of account managers/directors, fostering a collaborative, high-performance culture.
- Ensure work is delivered on time, within budget, and to the highest quality standards.
- Ensure the company product includes future-forward thinking anchored in business strategy and…
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