Senior Director, Clinical Operations (Medical​/Surgical

Director-RN

Major Accountabilities/Critical Responsibilities:

- Responsible for more than two clinical departments or programs with greater than 150 FTE's including Nurse Managers and Assistant Nurse Managers

- Responsible for organizational and or nursing strategic plan development and execution

- Responsible for developing, monitoring, and adherence to annual operations and capital budgets for multiple units or departments

- Oversight and or management of interdisciplinary projects and initiatives to meet strategic initiatives and goals

- Responsible for organizational clinical education and professional development across a number of disciplines and manages all clinical affiliations for Nursing

- Responsible for patient experience, quality, regulatory and safety oversight over multiple departments

Competencies and Work Experience Requirements:

The AONE core nursing leadership competencies listed below are to be considered as integral and core components of the director role and are useful in validating knowledge and evaluating competency:

Communication & Relationship Building

• Effective Communication (Leadership Competency)- Produce cogent & persuasive written materials to address nursing, health care & organizational issues.

• Resolve & Manage conflict (Behavioral Indicators)

• Relationship Management
- Build trusting, collaborative relationships.

• Collaborates with clinical and nonclinical administrative leadership to develop strategic & operational plans for assigned clinical service lines/departments

• Shared Governance
- Support shared governance by providing an environment conducive to opinion sharing.

Knowledge of the Health Care Environment

• Clinical Practice Knowledge
- Maintain knowledge of current nursing practice in area of specialty & the roles & functions of patient care team members.

• Ensure that written organization clinical policies & procedures are reviewed & updated in accordance with evidence based practice.

• Evidence based Practice
- Utilize research/EBP findings for the establishments of standards, practices, and patient care models of the organization.

• Facilitate & or Participate in studies that provide outcome measures

• Quality & Safety
- Identify, develop, monitor patient care quality improvement goals & objectives

• Regulatory & Risk Management
- Knowledge of federal & state laws and regulations that impact the provision of patient care.

• Knowledge of patient care standards as published by the Joint Commission, CMS, and professional Nursing literature.

• Understand, articulate and ensure compliance with the State Nurse Practice Act, State Board of Nursing regulations, regulatory agency standards and the policies of the Organization.

• Monitor clinical activities to identify both expected and unexpected risks

Leadership

• Professional Development
- Membership & Participation in Professional organizations.

• Participate and encourage continued professional education

• Succession Planning
- Evaluate organizational assessments to identify succession planning opportunities and establish action plans.

• Serve as a role model & mentor to future nursing leaders

• Culture & Values
- Hold self and others accountable for actions and outcomes outlined in our values and culture of Patient centered care.

• Integrate high ethical standards and core values into every day work activity

Business Skills

• Financial Management
- Develop, implement, and monitor operational and capital budgets.

• Assist in the development of business plans

• Operations Management
- Develop, monitor and are accountable for assigned nursing budgets.

• Maintain current knowledge of patient care delivery systems and innovations

• Human Resource Management
- Interpret and evaluate employee/nursing engagement/quality work surveys.

• Manage performance through reward and recognition, counseling, and disciplinary action.

• Develop and implement recruitment and retention strategies

• Strategic Management
- Participate in and monitoring of the Organizational and Nursing Strategic plan.

• Conduct SWOT and GAP analyses as needed.

• Formulate objectives, goals, and specific strategies related to mission and vision

Education Requirements (Include License, Registration, Certification):

- Registered Nurse with a Masters degree in Nursing or Healthcare administration

- Minimum of 8 years of progressive nursing leadership experience

- CT RN License

- ANCC acknowledged Nurse executive certification - preferred