Assistant Merchant

Our purpose is design for the good of humankind. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.  We are hiring an Assistant Merchant to join our Merchandising team.

As an Assistant Merchant, you'll support our Merchandise team in the curation of a product assortment that represents the tenets of our brand while increasing sales and achieving profit goals. As an Assistant Merchant, you will report to the Senior Merchant for your assigned category.
The role of the Assistant Merchant is to support the Senior Merchant in all aspects of product procurement, launch, and maintenance.
Help manage vendor relationships acting as a primary contact for vendors and designers
Monitor Design Within Reach milestone dates and maintain the product pipeline calendar to ensure all deadlines are met, including SKU builds, product testing and compliance requirements, milestone meetings, and photo sample delivery.
Proof catalogs, website content, and advertising materials for accuracy, ensuring consistency in pricing, dimensions, and product specifications.
Review and troubleshoot product return claims, partnering with vendors to resolve issues and manage chargeback documentation.
Coordinate communication between vendors and the Product Support team to resolve client concerns, collect detailed product information, and obtain supporting materials as needed.
Organize communication between Vendor and Product Support team to resolve client concerns, gather product information, and procure supporting materials
Help with monthly or quarterly product trainings
Create sales reports for vendor meetings and internal reviews
Work closely with key cross functional teams-including Digital, Marketing, Planning, Allocations, and Product Development/Sourcing-recognizing Merchandising as the central hub throughout the product pipeline.
Research, organize, and manage special projects as assigned, providing analytical and operational support to senior team members.
Strong passion for modern design, furniture, and the home furnishings industry, with an interest in product storytelling and brand integrity
~ Demonstrated organizational and project management skills, with a proactive, solution oriented mindset
~ High attention to detail and accuracy, with the ability to manage multiple work streams and shifting priorities
~ Technically proficient in Microsoft Office, including Excel, Word, and Power Point  
~ 1+ years of experience in merchandising, planning, or a related role within the design, retail, or home products industry

Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We're committed to equal opportunity employment, including veterans and people with disabilities.  In general, Miller Knoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. Miller Knoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Miller Knoll Talent Acquisition at loyment Type:
Full Time