Senior Broker Development Representative

Touch Care is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, Touch Care helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, Touch Care makes navigating healthcare more convenient and stress‑free for its users.

Our Sales and Marketing teams play a critical role in expanding Touch Care’s impact and that’s where you come in.

We’re looking for a motivated, strategic, and people‑oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of Touch Care’s growth — driving top‑of‑funnel activity, building meaningful broker relationships, and converting leads into high‑value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast‑paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

• Identify and engage net‑new brokers through cold calling, email, social media, and industry events
• Qualify marketing‑qualified leads (MQLs) and convert them into sales‑qualified leads (SQLs)

• Conduct initial outreach to assess interest, fit, and opportunity potential
• Uncover broker pain points and determine alignment with Touch Care’s solutions
• Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
• Collaborate on messaging and meeting preparation to ensure seamless handoffs

• Maintain ongoing engagement with SQLs who are not yet ready to meet
• Re‑engage dormant broker relationships and keep Touch Care top of mind

• Capture and share broker feedback and market insights with Sales and Marketing
• Track all outreach, engagement, and activity in the CRM for visibility and alignment

• Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
• Share feedback and collaborate on campaigns, events, and outreach initiatives

• Drive qualified pipeline and support company growth by fueling sales with high‑quality leads
• Contribute directly to Touch Care’s revenue by generating SQLs that result in $200K+ in new annual revenue
• Track performance against KPIs and continuously identify opportunities to improve conversion rates

• A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
• A self‑starter with 2–5 years of sales or business development experience (B2B preferred)
• Experienced across the full sales funnel — from prospecting and qualification to booking meetings
• Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
• Skilled at researching accounts, identifying decision‑makers, and crafting personalized outreach
• Highly organized with the ability to manage multiple priorities and calendars
• Passionate about helping people, building relationships, and making a real impact
• Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
• Experience in the benefits, HR, or employee healthcare space is a strong plus

• Professional Growth: Gain exposure to diverse accounting functions and portfolio company management.
• Collaborative Environment: Work closely with a supportive team that values your contribution.
• Fast‑Paced & Rewarding: No two days are the same in our deadline‑driven, high‑energy office.