Sales Operations Associate

AION BIOSYSTEMS, INC. Sales Operations & Commercialization Associate Position

Sales Operations & Commercialization Associate

AION Biosystems, Inc.

Temp Shield – wearable 510(k) cleared medical device

In-Person – Stamford, CT

Competitive Salary performance-based bonus

AION Biosystems is an early-stage medical device company commercializing Temp Shield, a device designed to improve patient care and drive measurable value for hospitals and physician groups. We are a lean, entrepreneurial team moving quickly from early traction to scaled commercialization. This is a rare opportunity to work directly alongside the CEO and executive team, see a medical device scale to market in real time, and take genuine ownership of the systems and motions that will power that growth.

We are seeking a full-time NYU Stern MBA student to join AION as our MBA Associate, Sales Operations & Commercialization associate. The role is hands-on and execution-focused: you will own and operationalize the systems, processes, and customer-facing workflows that move Temp Shield from interest to signed contracts to reorders. You will sit at the intersection of sales, operations, and commercial strategy – translating leadership vision into concrete execution, managing our CRM, and keeping commercialization initiatives on track and accountable.

This is not a research role. You will be in the work: pushing deals forward, building the pipeline view, cleaning and operationalizing CRM data, drafting the materials that close hospital accounts, and making sure nothing falls between the cracks. For the right candidate, it is a front-row seat to early-stage medical device commercialization with real commercial accountability.

• Own the CRM end-to-end – configure pipelines, manage data hygiene, build dashboards, and ensure every account, contact, and opportunity is accurately tracked and actionable.
• Build and maintain sales reporting and pipeline visibility for leadership, including weekly pipeline reviews, forecast accuracy, and conversion analytics across the funnel.
• Standardize and document the sales process – from lead qualification through contract execution – and drive adoption across the team.
• Identify and implement tools, templates, and automations that reduce friction and let the commercial team sell more and coordinate less.

• Serve as the execution engine for Temp Shield commercialization – turning executive strategy into clear deliverables, timelines, owners, and follow-through.
• Quarterback hospital and physician group program launches end-to-end: onboarding, implementation coordination, training logistics, and early-stage account success.
• Support contract execution – coordinate with internal and external stakeholders to move qualified leads to signed agreements and first purchase orders.
• Track commercialization KPIs (activations, reorders, account health) and surface risks and opportunities early.

• Be a primary point of contact for customer questions, issue triage, and ongoing account coordination during launch and post-launch phases.
• Develop and maintain onboarding materials, FAQs, and customer-facing collateral that make it easier for hospitals to adopt and reorder Temp Shield.
• Partner with Sales to prepare for customer meetings – build briefing documents, account plans, and tailored pitch materials.

• Build decks and materials that advance key business objectives – including board updates, investor meetings, and commercial strategy reviews.
• Translate complex commercial and operational data into clean, concise visuals that drive decision-making.
• Partner directly with the CEO and executive team on high-priority projects spanning sales, marketing, and fundraising.
• Support marketing execution as needed – decks, teasers, website updates, and social – with an emphasis on content that drives commercial pipeline.

• Current full-time MBA student, graduating in May
• 2 years of pre-MBA experience, ideally in consulting, sales…