Enterprise Account Director – Creativity and Productivity

• Maintain and grow existing client base including expansion of new offerings.
• Drive specific product revenue in the territory.
• Build strong, lasting relationships with customers by understanding their needs and business objectives.
• Perform outbound contact to existing customers to sell additional solutions.
• Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
• Convert customer challenges into new opportunities.
• Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
• Improve overall customer satisfaction in assigned customer accounts.
• Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.

• Minimum 10+ years proven track record of field account management/account executive experience.
• Proven Track record selling Complex Enterprise Solutions.
• Ability to forge and maintain good business relationships.
• Demonstrated analytical and computer skills.
• Excellent communication and presentations skills with top-notch customer service approach.
• Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
• Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities.
• Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSM’s, Solution Consultants and Field Marketing.
• Creative problem-solving approach.
• Experience in selling technology.
• Ability to travel to customer sites up to 50%.

Demonstrates extensive experience in field account management and selling complex enterprise solutions, with a strong focus on customer relationship management and revenue growth. Capable of leveraging analytical skills to assess customer needs and drive satisfaction while collaborating effectively within cross-functional teams.

• 10+ Years Account Management Experience
• Complex Enterprise Solutions Sales
• Customer Relationship Management
• Analytical Skills
• Creative Problem-Solving

• Field Account Management
• Sales Strategy
• Quantitative Analysis
• Qualitative Analysis
• Revenue Forecasting
• Customer Needs Assessment
• Solution Selling
• Technology Sales
• Pipeline Management
• Quota Achievement

• Excellent Communication
• Presentation Skills
• Customer Service
• Team Collaboration
• Thoughtful Leadership

• Customer Satisfaction
• Business Relationships
• Adobe Ecosystem
• Outbound Sales
• Customer Feedback