Security Guard - Guest Services

About Chelsea Piers

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

Chelsea Piers is hiring a full-time Security Guard to join our Guest Services team. In this role, you will play a vital part in ensuring the safety, security, and overall well‑being of our members, guests, and employees. As both a Security Guard and Guest Services representative, you will serve as a welcoming first point of contact by greeting visitors in a professional, courteous manner while remaining vigilant and proactive in maintaining a secure environment.

Responsibilities include monitoring the facility for any unusual activity, identifying and addressing potential safety concerns, and responding promptly and appropriately to incidents. This position is an evening shift (8 hours, Tuesday–Friday) and may include keyholder responsibilities, serving as the junior manager‑on‑duty and primary point of contact for building‑related matters during assigned shifts.

Full-time, 35–40 hours per week, shifts are primarily weekday evenings and weekends.

$18 – $22 per hour.

• Greet visitors and provide information and directions in a courteous and professional manner.
• Maintain safe, secure and orderly site and facilities.
• Direct customer vehicles to proper parking locations and open spots.
• Direct delivery and commercial vehicles to their proper drop‑off and loading areas.
• Direct vehicles, bikes and pedestrians at crosswalks.
• Report any/all hazardous situations or threats to security.
• Prohibit loitering, onsite consumption of alcohol and/or use of illegal drugs.
• Assist maintenance and housekeeping departments, when necessary.
• Walk exterior site to minimize or eliminate the occurrence of vandalism and/or thefts.
• Make scheduled rounds of interior facility to ensure proper level of safety is maintained throughout the building.
• Completion of occurrence/accident reports when appropriate.
• Serve as a manager‑on‑duty and main point person as needed.
• When closing, make sure all doors are locked and alarmed, and there are no more customers in the building.

• Chelsea Piers discounts for you and your family
• Health, vision and dental insurance
• Paid sick time
• 401(k) contribution and matching
• Flexible Spending Account
• Free access to Linked In Learning and Calm meditation app

• Private security license preferred.
• Excellent customer service skills.
• Excellent verbal communication skills.
• Ability to remain on feet, either standing at a post or walking assigned area for up to 6 hours at a time.
• Ability to be outside in the elements when on post.
• Energetic, outgoing and enjoy working in a team environment.
• Ability to convey authority in a respectful manner.
• Strong leadership qualities with the ability to remain calm and take control in any situation.

This position is based at Chelsea Piers in Stamford, CT.

Chelsea Piers is an Equal Opportunity Employer.