AI Solutions Engineer

AI Solutions Engineer

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates.

We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsor ships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.
• Make it about others. We do what's best for our customers and collaborate to drive progress.
• Make it happen. We work with intention toward a common purpose and forge ways forward together.
• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION LOCATION

Stamford, CT

This position is available to NY/CT residents as Stamford, Connecticut in-office applicants

* A Hybrid schedule of both Remote and In-Office days is required. In office days are Monday, Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

YOUR ROLE

As an Investments team member, you'll play a key role in the innovative investment strategies that enable our company and our financial products to serve our customers and their families when they need us most – now and in the future.

As an AI Solutions Engineer, you will partner with business stakeholders to identify opportunities where Artificial Intelligence, intelligent agents, automation, and modern Microsoft technologies can improve business processes and employee productivity. You will help design, build, and support AI-powered solutions, including conversational agents, intelligent automation, and workflow integrations. This role is ideal for someone who enjoys solving business problems with technology and has hands-on experience developing AI, automation, or low-code solutions.

What you will be doing

• Partner with business teams to understand challenges and identify opportunities for AI-driven solutions.
• Design, develop, test, and support AI-powered applications, agents, automation, and workflow solutions.
• Build and enhance intelligent agents using Microsoft Copilot Studio and related AI technologies.
• Develop integrations with Microsoft 365, Power Platform, SharePoint, APIs, databases, enterprise systems and advanced generative AI tools.
• Collaborate with the Business Analysts and end users to deliver scalable, supportable solutions.
• Monitor solution performance and recommend enhancements based on business feedback and usage data.
• Document solutions and support knowledge transfer activities.
• Stay current with emerging AI technologies and recommend opportunities for adoption.
• Support AI enablement efforts through demonstrations, training, and stakeholder engagement.
• Support Data Servicing with the Microsoft Power Platform including Power BI.

What you bring

• BA/BS degree, preferably in a computer science, information systems, engineering, business analytics or related field
• 2+ years operations/IT experience, preferably in an insurance or asset management company
• Experience with automation tools (e.g., Automation Anywhere, Power Platform or CoPilot Studio)
• Ability to design, develop, and maintain automated solutions
• Understanding of systems integration and workflow automation
• Strong process mapping (as-is / to-be) and documentation skills
• Experience working with complex business processes (e.g., investments, operations)
• Strong problem-solving skills
• Excellent…