Community Manager LIHTC​/PSH - Iluma

• Base Pay $31.00 - $34.00 / Hour
• Job Category Operations/Site Staff
• Employee Type Full Time - Non-Exempt
• Required Degree NONE
• Manage Others Yes

Description

We manage communities and living spaces that residents are proud to call home. We serve and respect all while preserving and enhancing the homes and communities we are entrusted to care for with an eye to the future.

Our mission is to empower our employees to serve, to build a place that people love to work, to leverage technology, to grow responsibly, and to maximize owner return and satisfaction. Our values have proven that this is only possible through Trust, Respect, Development, Adaptability, and Sustainability.

The Community Manager is responsible for:

• Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy.
• Must assume proactive behavior and measures to properly represent Quality Management Group, Inc. and build relationships in the community.

The Community Manager reports to the Director, Regional Manager, or Senior Community Manager. The Community Manager directly supervises a minimum of 2-3 personnel and/or temporary resources.

• Property Management policies and regulations.
• Review, process and approve all resident notices pertaining to recertification.
• Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.
• Ensure applications for housing are processed in accordance with properties’ affordable housing covenants.
• Process annual re-certifications within established timelines.
• Comply with all aspects of Fair Housing and Harassment Awareness training and protocols in performance of all tasks and assignments

• Handle marketing and advertising for vacancies in accordance with properties’ affirmative Fair Housing Marketing Plan.
• Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
• Visually inspect grounds, buildings, and apartment units on a regular basis between annual inspections.
• Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
• Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
• Ensure work orders are processed in Yardi within established timelines.

• Accurately account for and balance petty cash in accordance with company policies and procedures.
• Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
• Prepare management required month end reports.
• Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
• Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.
• Prepares annual budget

• Oversees a min. of 1-3 employees
• Train and be responsible for work performed by all staff members under his/her direction.
• Perform written evaluations of employees.
• Maintain accurate payroll records as required by the company. Review employee timecards on due date as well as commissions and/or bonus incentives; approve for payment within Payroll department deadlines

• Respond to all resident complaints in a timely and professional manner.
• Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.

• Designs, implements, and manages appropriate resident programs and is responsible for their on-going success.

• Manage ongoing positive relationships with all City staff and other local representatives and social service providers.

• Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include travel and overnight stays at locations away from the employee’s home.
• Note that other duties outlined in the leasing position and/or assistant manager positions may have to be done by the Community…