Community Service Officer; Star

Job Title

This position is located in the Police Services Bureau- either assigned to unincorporated Ada County or in a contract city.

Conducts field inspections to ensure compliance with conditions of zoning permits; investigates complaints regarding county or city zoning ordinance violations; prepares case reports for documentation and prosecution, and supports Patrol Division as required with traffic control, abandoned vehicles, radar trailer requests, emergency/evidence towing, crime scene evidence collection, documentation, and processing. Routinely interfaces with property owners, occupants, or the general public to gain willful compliance and cooperation as well as provide education on applicable codes, policies and procedures.

This position also interfaces often with city or county officials, prosecutor's office, public works and tow companies.

Generally Monday - Friday, dayshift hours; preferably 5 8-hour shifts (flexibility may be given).

Low cost medical, dental, and vision insurances Idaho PERSI retirement plan Deferred Compensation plan 457(b) with a County match of up to 3% Flexible Spending Accounts – Health and Dependent Care Post-Employment Health Plan – 50% of unused sick leave above 240 hours Employee Assistance Program (EAP) No cost basic life, accidental death, and short-term disability insurances Eleven (11) paid holidays annually Paid vacation leave, sick leave, and parental leave No cost gym access at three (3) County owned gym facilities Wellness Program Optional 401(k) and/or Roth IRA Visit Employee Benefits to view details regarding our full benefits package.

Investigates selected areas to ascertain compliance with zoning regulations and illegal commercial use in residential areas to include educating owners to gain compliance;
Participates in legal proceedings by gathering evidence, interviewing witnesses/suspects, documenting cases for submission into legal proceedings then interfacing with prosecuting attorney, attends court hearings and testifies in jury or court trials;
Receives and responds to calls and inquiries regarding abandoned or impounded vehicles, tags the vehicles and arranges for towing;
Processes the abandoned vehicle paperwork pursuant to Idaho Code and Idaho Transportation Department (ITD) procedures;
Maintains inventory and releases vehicles from Ada County impound facility;
Conducts Vehicle Identification Number (VIN) inspections and determines vehicle ownership;
Supports Patrol Division as required including but not limited to; traffic control, crime scene management and evidence collection;
Transports property and evidence from satellite locations to main property and evidence collection;
Work special events that include nights, weekends, and holidays;
Must be able to undergo use of force training along with certification on reactive impact weapons, oleoresin capsicum (OC) spray and/or conducted energy devices.

Receives and disseminates requests for extra patrol or traffic concerns from citizens;
Acts as hearing officer (or refers to supervisor for impounds in which involved) for Post Storage Hearings;
Schedules requests, deploys and recovers the radar trailer including maintenance through the Vehicle Shop;
Assists with the collection of data for grant reporting purposes;
Assists with the collection of data to identify areas that require emphasis efforts;
May respond to cold calls for service such as thefts, vandal isms, burglaries, frauds, etc.;
May distribute, receive, and process annual Emergency Tow Truck Rotation List applications;
May maintain the Emergency Tow Truck Rotation list in dispatch, issue applicable licenses and perform inspections of companies' trucks, tow yards and insurance compliance;
May represent the Sheriff's Office when presenting towing complaints before the BOCC; and Performs related work as required.

Must possess a high school diploma or equivalent;
Experience in customer service, including serving a diverse population;
Experience in reading and understanding laws, codes, or rules, and being able to apply them;
Knowledge of…