General Manager

Overview

General Manager

When you join Victra, you shape our guest experience by coaching your team to give their best to Every Guest. Every Time. Our General Managers exceed sales targets while maintaining operational excellence. With our paid training, you will have the tools to embrace and own your store. You will develop your Assistant General Manager and help them learn what it means to lead  you thrive in a competitive atmosphere and enjoy helping others grow to their full potential while delivering results, Victra is a fit for you.

Apply today!

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration
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• Build, develop, and mentor your sales team.
• Work through teams to teach, coach and follow our sales process with Every Guest Every Time.
• Attract and retain top-caliber employees.
• Brand advocate for Victra.
• Provide ongoing sales training and support for your team to exceed sales, retention, quality, and service objectives.
• Engage in sales strategy development to ensure our products and services are effectively showcased throughout the store.
• Ensure store employees meet and/or exceed defined monthly success measurements and complete assigned training on time.
• Develop and implement sales tools and initiatives.
• Maintain store performance by running retail inventory compliance.
• Engage in business operations including budgeting, forecasting, analyzing and providing sales reports.
• Think of innovative ways to drive traffic and capitalize on the existing customer base.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, labor controls, marketing, loss prevention and all other store functions.
• Own all guest escalations and provide timely resolutions.
• Clearly communicate company objectives and priorities to team members and provide timely follow up.
• Stay up to date with new sales promotions and ensure guests receive a complete solution to meet current and future needs.

Pay will include a base rate of $15.50 per hour with uncapped earning potential through commission.

You thrive in a sales environment and enjoy developing and motivating a team. You set high goals and know how to motivate others to achieve them. You are open to new ideas, relate well to a variety of people, and are attentive to the needs of others to ensure they perform at their best.

• 1–3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Ability to balance multiple priorities in a multifaceted environment
• Experience setting goals, evaluating performance, and developing a high-performing team
• Basic interview skills and enhanced staffing knowledge
• High school diploma or GED
• One or more years of customer service, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, and peak periods
• At least 18 years of age
• Legally authorized to work in the United States

• Ability to lift ten pounds
• Ability to stand for long periods

All General Managers are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of the official start date. This class may include overnight travel at the company’s expense. All General Managers are also required to attend and complete a 3-day General Manager University (SMU) training program within 30 days of completing NHU. Various online and computer-based training will be required throughout employment.

You may be required to take an assessment. It takes about 20 minutes. If selected to move forward, a recruiter will reach out to share more about the role and answer questions.

We are proud to be an equal opportunity employer and celebrate our qualified candidates’ and employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran or military status, or any other status protected by federal, state, or local law. Differences make us better.