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Academic Records Assistant

Job in Starkville, Oktibbeha County, Mississippi, 39760, USA
Listing for: Mississippi State University
Full Time position
Listed on 2026-02-24
Job specializations:
  • Administrative/Clerical
    Clerical, Summer Seasonal
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Overview

Job no: 510260 Position type: Full-Time 12-Month Department: 048801 - Business Academic Advising - Dean Location: Main Campus - Starkville, MS Categories: Support Staff Position Open Date: Feb 20 2026

Position Function:

Assists in academic advising and oversees the maintenance of academic records for a college or division.

  • Processes requests for transcripts, student grade records, course descriptions, and other information in accordance with privacy laws and university policies.
  • Checks transcripts to verify accuracy; validates and distributes transcripts according to requests.
  • Greets visitors in person or on the phone, providing customer service with advice and guidance regarding the registration process; may refer customers to appropriate department or university site.
  • Responds to inquiries by telephone or letter regarding academic standing, transcript problems, and unclear or irregular transcript requests.
  • Processes name changes and updates other academic and demographic information in files and on computer.
  • Provides transcripts, enrollment verification, and degree certifications by mail, FAX, or telephone, according to prescribed procedures; advises students concerning their records.
  • Maintains files in proper order; pulls records for processing and refiles.
  • Maintains logs of records release transactions initiated by other departments.
  • May process cash receipts and cash-related transactions, such as money lists for deposits.
  • Performs related duties as assigned.
  • Minimum Qualifications:

    Education:

    High School Diploma;

    Experience:

    2-4 years of clerical experience. Any equivalent combination of related experience and/or education approved by the Department of Human Resources Management.

    Knowledge, Skills, and Abilities:

    • Ability to evaluate student transcripts and/or records.
    • Ability to complete routine paperwork.
    • Ability to follow routine verbal or written instructions.
    • Ability to maintain confidentiality of records and information.
    • Skill in the use of personal computers and related software applications.
    • Records maintenance skills.
    • Ability to sort, check, count, and verify numbers.
    • Ability to work effectively with diverse populations.
    • Knowledge of the rules, regulations, and laws regarding student records.
    • Ability to communicate with and provide routine assistance to customers.
    • Clerical, word processing, and/or office skills.
    • Knowledge of customer service standards and procedures.
    • Skill in the use of operating basic office equipment.

    Working Conditions and Physical Effort

    • Work is normally performed in a typical interior/office work environment.
    • No or very limited exposure to physical risk.
    • No or very limited physical effort required.

    Instructions for Applying:

    All applicants must apply online jobs.msstate.edu and attach a cover letter, current resume, or curriculum vitae and the complete contact information for at least three professional references.

    Position is contingent upon continued availability of funding.

    Equal Employment Opportunity Statement:

    Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, .

    What do I do if I need an accommodation?

    In compliance with the ADA Amendments Act (ADA), if you have a disability and wouldlike to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel:  oradatate.edu .

    If you have any questions regarding this policy, contact the Department of Human Resources Management  . Upon request, sections of thisjob listing are available in large print, and readers are available to assist the visually impaired.

    Advertised: Feb 20 2026 Central Standard Time
    Applications close:

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