Client Services Assistant

Apply now Job no: 510264
Position type: Full-Time 12-Month
Department: 051910 - Autism & Developmental Disabilities Clinic
Location: Main Campus - Starkville, MS
Categories: Support Staff
Position Open Date: Feb 20 2026

This position provides client support to individuals and entities seeking services from the Autism & Developmental Disabilities Clinic (ADDC) and associated clinics, and provides administrative support to their clinicians and students.

• Answers phones, collects client information to determine service(s) needed, and routes to appropriate service provider(s) or wait list(s).
• Sends client intake paperwork, reviews for accuracy and completion, sends and receives requests for client information to/from third parties, creates client files, and verifies insurance coverage.
• Schedules appointments based upon established criteria, makes schedule adjustments if needed, and notifies service providers of client arrival.
• Assists in explaining medical charges, making collections, and updating client accounts.
• May support psychological or applied behavioral analysis clinicians in session if needed.
• Liaises with outside entities (school districts, state agencies, etc.) seeking services from the Center, including initiating standard contracts, obtaining pre-authorizations, and sending invoices.
• Fulfills outside requests for coordinated care with other providers.
• Manages clinical materials, protocols, and ordering information.
• Completes HIPAA compliance checks.
• Manages grant related data for clinical services and provides database support as needed.
• Participates in insurance pre-authorization and related duties for timeliness of clinical services.
• All other duties as assigned.

Education:

High school diploma

Experience (yrs.): 4 years Directly related to the duties and responsibilities specified.

Any equivalent combination of education and experience as approved by Human Resources Management.

• Bachelor’s degree.
• Experience with individuals with disabilities or client coordination.
• Experience with appointment scheduling and/or medical records background.

• Customer service experience.
• Experience with computers.
• Ability to multi-task.

Applicants must apply online and attach
1) a cover letter;
2) resume;
3) the complete contact information for three professional references.

Position is contingent upon continued availability of funding.

Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, .

In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel:  oradatate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.

Advertised: Feb 20 2026 Central Standard Time

Applications close: Open until filled

Open until filled; this listing reflects current opportunities for the Client Services Assistant role in the ADDC at the Main Campus - Starkville, MS.