Desktop Support Specialist
Job in
Starkville, Oktibbeha County, Mississippi, 39760, USA
Listed on 2026-06-19
Listing for:
Mississippi State University
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, Technical Support
Job Description & How to Apply Below
Mississippi State University is hiring a Desktop Support Specialist. The role involves delivering Tier 1 technical support to library faculty and staff, maintaining IT systems, managing inventory, and supervising student assistants in several library locations.
Highlights- Provide Tier 1 technical support across the main library and four branch locations
- Maintain and support library IT equipment, electronic classrooms, presentation rooms, and the Digital Media Center
- Manage desktop computing environment, including imaging and software deployment using Microsoft Deployment Toolkit and PDQ
- Support library checkout equipment, including laptops
- Serve as backup for library servers during Systems Administrator absences
- Assist with tracking over 1,000 university-inventoried assets
- Supervise student assistants in the Systems department
- Requires B.S./B.A. degree in Computer Science, IT, Engineering, or related field
- Preferred experience includes Windows and MacOS hardware and software troubleshooting, and Active Directory environment
- Strong technical, troubleshooting, and communication skills are essential
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