Communications Supervisor Job Starkville area,Mississippi USA,Security

Position Function:

The Communications Supervisor is responsible for the communications center at the Mississippi State University (MSU) Police Department, including coordinating operations, providing supervision and guidance to communication officers, serving as the field training officer, managing multiple transmitting and receiving devices, communicating with both internal and external sources, and assisting the Dispatchers in the direction of operational message traffic within the unit, and reports to the Support Division Lieutenant.

Salary Grade
:12

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Department Profile:

Mississippi State University Police Department is charged with providing for the safety of all the students, faculty, staff, and guests who attend class, work, live, and visit our campus, and with the security of university buildings and property. The department provides a comprehensive array of law enforcement services through a dedicated staff of more than 35 sworn, state commissioned police officers and 16 full-time support personnel.

All MSU Police Officers are certified by the Mississippi Peace Officers Minimum Standards Commission and have the same authorities and must meet the same expectations as law enforcement officers in any community. MSU Police Dept. is accredited by both CALEA and the MS Law Enforcement Accreditation Commission.

Area of Specialization:

911 Telecommunications/Law Enforcement

Essential Duties and Responsibilities:

Supervises daily operations of the communications center for the MSU Police Department.

Supervises, trains, and evaluates communications personnel and ensures the department’s customer service and production expectations are achieved.

Liaison for internal and external agencies.

Serves as the technical assistance coordinator for the department.

Manages and utilizes two-way radios while employing police radio codes, computers, telephone system, fax machine, and Telecommunications Device for the Deaf (TDD).

Monitors fire and burglar alarms, closed circuit video cameras, and interacts with a variety of systems including Computer Aided Dispatch (CAD)/ARMS systems applications & products, and the National Crime Information Center (NCIC).

Responds to emergency calls, employing effective decision-making and prioritization skills.

Serves as the field training officer to MSU Police Dept. personnel to ensure they are effective in public safety communications and following policies and procedures.

Maintains awareness of officers’ status, particularly when responding to situations.

Understands patrol techniques, monitors situational developments, and maintains full awareness when handling simultaneous actions.

Develops and coordinates mandatory trainings & certifications for communications personnel.

Recognizes when situations escalates and coordinates appropriate responses in conjunction with the Shift Supervisor and/or Support Division Lieutenant.

Performs related duties as assigned.

Minimum Qualifications:

Education:

High school diploma or equivalent.
Focus:
General studies or Communication in Law Enforcement, Criminal Justice or related field.
Experience:

Two (2) years' experience in related field.
Certifications/Licenses:
Must possess an active 911 Telecommunicator/dispatch certification.
Must have a valid driver's license upon employment.

Preferred Qualifications:

Five (5) years’ work experience

Previous experience as telecommunications operator in law enforcement or emergency service work environment.

Previous experience supervising communications in an emergency work environment…