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Transportation Services: Customer Service Supervisor
Job in
State College, Centre County, Pennsylvania, 16801, USA
Listed on 2026-07-13
Listing for:
Pennsylvania State University
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Management
Job Description & How to Apply Below
Pennsylvania State University’s Transportation Services Office in University Park is seeking a Customer Service Supervisor to lead front-line operations at Eisenhower Deck. You will coordinate multi-channel customer interactions, mentor a team of Customer Service Representatives, and use Service Now, Excel, and Power BI to track KPIs and drive improvements.
Responsibilities include scheduling, training, policy development, and ensuring exceptional service to students, faculty, staff, and
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