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Customer Service Supervisor, Transportation Operations

Job in State College, Centre County, Pennsylvania, 16801, USA
Listing for: The Pennsylvania State University
Full Time position
Listed on 2026-07-28
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 44628 - 64668 USD Yearly USD 44628.00 64668.00 YEAR
Job Description & How to Apply Below

The Pennsylvania State University Transportation Services Office seeks a Customer Service Supervisor to coordinate daily operations at Eisenhower Deck and oversee multi-channel customer service activities. You will lead frontline staff, manage schedules, and ensure timely, accurate service delivery across in-person, phone, and email channels.

Responsibilities include setting priorities, developing procedures, coaching staff, organizing training, and monitoring performance.

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