Customer Service Representative
Listed on 2026-08-30
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Company Description
Bennett Williams Commercial, founded in 1956, provides full realty services across Central Pennsylvania, specializing in Commercial, Industrial, Office, and Retail properties. Known for its experienced and energetic team, the company provides services including Sales, Leasing, Tenant Representation, and Property Management, with operations expanding across multiple locations such as York, Lancaster, and Exton. Renowned nationwide for its Retail Leasing activities, Bennett Williams has established a successful presence across numerous states.
With a commitment to professionalism, integrity, and innovation, the company continues to thrive and grow with a talented team of associates dedicated to delivering exceptional results for its clients.
This is a full-time, on-site role for a Customer Service Representative located in State College, PA. The successful candidate will handle customer inquiries, support tenants and internal teams, and resolve client issues to ensure an excellent customer experience. Responsibilities include maintaining strong client relationships, addressing concerns, assisting with property-related questions, and ensuring overall customer satisfaction. The role also involves maintaining accurate client records and collaborating with other team members for efficient service delivery.
Qualifications- Strong skills in Customer Service, Customer Support, and Customer Satisfaction
- Experience with Customer Experience and creating solutions to improve client engagement
- Ability to ensure and maintain high levels of Customer Satisfaction
- Exceptional communication and interpersonal skills, with a focus on building and maintaining professional relationships
- Proficiency with technology and customer management systems
- Time management and organizational skills to handle multiple tasks efficiently
- High school diploma or equivalent required;
Associate’s or Bachelor’s degree is a plus - Prior experience in real estate or property management is an advantage
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