Mortgage Banking Consultant

Primary Office

Location:

117 South Allen Street, State College, Pennsylvania 16801

Mortgage Banking Consultant

Mortgage Administration

Varies based on assignment

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. The role builds and maintains strong internal and external referral relationships, counsels mortgage customers around solutions to their lending needs, provides excellent customer service, and supports all key channel initiatives and sales activities such as Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.

The consultant is responsible for meeting or exceeding personal production and strategic activity goals.

• Build relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsel customers on lending options and solutions to meet their needs.
• Support and facilitate key banking partnerships.
• Provide excellent service and support an outstanding customer mortgage experience.
• Effectively manage the loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance expectations.
• Provide feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partners.
• Assist with recruiting and hiring of support team members as needed.
• Perform other related duties and projects as assigned.
• All employees have the responsibility and accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

High School or GED

3 years

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software
• MS Word
  - Basic Level
• MS Excel
  - Basic Level
• MS Power Point
  - Basic Level
• BS or BA degree preferred
• Must possess a Nationwide Mortgage Licensing System and Registry identifier
• Experience with Easylender, Uni-form and Genesis

N/A

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB is committed to a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position;

only candidates who are legally authorized to work in the U.S. will be considered.