Purchase Request Team Supervisor

Position Overview

The Penn State Office of Central Procurement is searching for a Purchase Request Team Supervisor. The role co‑leads the Purchase Request Team, oversees non‑catalog purchase requests from all University units, and ensures timely, accurate, and compliant execution of financial processes.

• Receive, assign, triage, and process unit non‑catalog purchase requests into purchase orders.
• Review all financial transactions for compliance with University policies, procedures, documentation standards, and regulatory guidelines.
• Reconcile discrepancies and investigate transactional anomalies or errors.
• Execute financial approvals on designated transactions.
• Maintain accurate and up‑to‑date transaction records in financial systems.
• Assist with internal and external audits by providing transaction documentation and reports.
• Maintain alignment and communication with specific unit teams to ensure accurate and responsive support.
• Provide excellent customer service to internal stakeholders through clear communication and timely issue resolution; assist in monitoring internal and external customer satisfaction.
• Provide training to new staff members.
• Identify opportunities for process improvements and automation in transaction workflows.
• Maintain confidentiality and integrity of financial data at all times.

• Demonstrated commitment to delivering high‑quality customer service through professionalism, responsiveness, and follow‑through.
• Proven ability to manage high‑volume workflows while maintaining accuracy, timeliness, and customer service standards.
• Strong communication and relationship‑building skills, including the ability to supervise teams, provide training, manage sensitive financial matters, and maintain collaborative partnerships across University units.

Associate Degree + 4+ years of relevant experience; or an equivalent combination of education and experience accepted.
Required

Certifications:

None

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

The salary range for this position, including all possible grades, is $46,400.00 – $67,300.00.

Penn State provides a competitive benefits package for full‑time employees designed to support both personal and professional well‑being. Benefits include comprehensive medical, dental, and vision coverage, robust retirement plans, substantial paid time off (holidays, vacation, and sick time), and a generous 75% tuition discount for employees, eligible spouses, and children.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact .