Business Intelligence Specialist, Prospect Management and Analytics

Position Overview

Business Intelligence Specialist (Intermediate Professional) in the Division of Development and Alumni Relations (DDAR), supporting analytics, reporting, and data‑informed decision making within the Office of Prospect Management and Analytics.

Location:

University Park campus, State College, Pennsylvania. Remote and hybrid work may be discussed during interview.

• Support the development and delivery of reports, dashboards, and analyses that inform fundraising performance, prospect pipeline activity, portfolio management, and donor engagement.
• Access and analyze data from University and DDAR systems to answer business questions, identify trends, and support tactical and operational decision making.
• Design, build, and maintain user‑friendly dashboards and recurring reports using established business intelligence tools and standards.
• Assist in the development and documentation of key performance indicators (KPIs) and metrics aligned with DDAR goals and reporting needs.
• Write, test, and optimize scripts and data extracts to ensure accurate and reliable reporting in BI technologies.
• Collaborate with cross‑functional stakeholders on analytical projects, data validation, and continuous improvement of reporting processes.
• Translate analytical outputs into clear, compelling data visualizations for non‑technical audiences, with guidance from strategic partners as appropriate.
• Provide support and training to end users on business intelligence tools, dashboards, and data literacy.
• Contribute to data quality, documentation, and standardization efforts to improve consistency and usability of advancement data.
• Stay informed about business intelligence and analytics tools in use at the University and apply best practices within the scope of the role.

• Exemplary interpersonal and communication skills.
• The ability to create and maintain an inclusive and respectful environment for all students and colleagues.
• A proven ability to self‑motivate and work both independently and as part of a team.
• A commitment to professional development, learning, and being mentored.

Bachelor’s Degree; 1+ years of relevant experience, or an equivalent combination of education and experience.

Required

Certifications:

None.

Salary range: $72,300.00 – $.

Employees receive a comprehensive benefits package including medical, dental, vision, retirement plans, paid time off, and a 75% tuition discount for employees and eligible family.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We embrace diversity, equity, and inclusion.