Maintenance Supervisor

JOB PURPOSE

The Maintenance Supervisor has primary responsibility for the physical integrity of each community and proper maintenance and oversight. The majority of a Maintenance Supervisor’s time is involved in the scheduling of work orders, the preparation of new apartments for occupancy, and completion of on-going maintenance projects on each community.

Will always include those specifically assigned by the Community Manager.

• Providing excellent service to residents, guests, employees and contractors.
• Overseeing the maintenance staff for the community.
• Providing training to all maintenance staff members to be able to fill-in as necessary.
• Scheduling work orders.
• Maintaining the community effectively while following budget guidelines.
• Overseeing the completion of routine service requests within 24 hours.
• Completing service request records and informing the Community Manager of any resident maintenance issues.
• Developing maintenance and cleaning schedule for all areas of the community including common areas, amenities, breezeways, parking lots and entrance areas.
• Keeping maintenance shop in an organized and clean condition.
• Purchasing all maintenance supplies in accordance with budget guidelines.
• Adhering to all government policies including OSHA and EPA guidelines.
• Reviewing work with all outside contractors prior to completion.
• Maintaining operations and response plans for issues such as asbestos lead and mold.

• Daily Community Manager Meetings:
  Meet with Community Manager at beginning and end of each day to review maintenance issues and make-ready status. Communicate all maintenance concerns and plans of corrective action. On at least a weekly basis, discuss status of maintenance budget.
• Common Area Inspection:
  Walk Common areas daily, before 10 am.
• Grounds Inspection:
  On peak days (i.e. Mondays), ensure that all areas of property are inspected by entire maintenance staff. Segment out the property for trash pick‑up.
• Maintenance Staff Meeting:
  Enforce uniform standard and nametags. Schedule/organize technicians and groundskeeper. Review cleanliness of shop and supplies status (Daily).
• Schedule:
  
  Ensure maintenance coverage during all operating hours.
• Make‑Ready Preparation:
  Get make‑ready report on a daily basis, schedule turns accordingly. Ensure vendor locks are installed (if utilized).
• Make‑Ready Board:
  Update make‑ready board and make‑ready schedule in the CSR. (Daily)
• Work orders:
  Schedule work orders and complete work orders as necessary. Ensure 24‑hour response policy. (Daily)
• Move‑Outs:
  After Community Manager inspection, walk all move‑outs prior to make‑ready to determine whether touch ups can be done or full paint is needed. (daily/as needed)
• Key Log:
  Check key log daily. Ensure all keys are accounted for at end of day. If office is open late, ensure office staff knows to check prior to close.
• On Call:
  Provide on call coverage during non business hours. On larger properties, schedule maintenance on call amongst maintenance staff. Ensure all weekends are covered appropriately.
• Breezeway Cleanliness:
  Enforce trash standards on property. Put out trash notices. (Daily)
• Logs:
  Maintain MSDS/OSHA/EPA logs in shop and office (Daily). Keep office staff and maintenance staff informed at weekly meetings of changes in MSDS sheets.
• Community Service Register (CSR):
  Ensure CSR is updated and properly utilized for maintenance functions. Maintain Preventative Maintenance Schedules as detailed in CSR.
• Irrigation:
  Check on a weekly basis. Refer to preventative service schedule within CSR.
• Trash compactor oversight:
  Ensure coverage on weekends or in supervisor’s absence. (Weekly)
• Overtime Review:
  Enforce overtime policy. Ensure no overtime during week if possible. Communicate overtime status every Monday to Community Manager. (Weekly)
• Maintenance Inventory:
  Check inventory on a weekly basis. Order supplies as needed. Utilize approved vendors (i.e. Century Supply) where possible and minimize retail purchases (i.e. Ace and Home Depot).
• Common Areas:
  Ensure maintenance of common areas on weekends and Saturday afternoon cleans. (Weekly)
• Pool maintenance:
  Ensure weekly…