Concierge Officer

Concierge Security Officer - Corporate Environment

Have a passion for service? Ready to build a career, not just find another job? M1 Global has the opportunity you've been looking for!

About Us

At M1 Global, we are reshaping the security industry with a dynamic, service-driven approach. We are proud to provide top-tier security and loss prevention services to our valued clients, and we're growing fast! If you're ready to be part of a company that values your commitment and supports your career goals, apply today.

What We Offer

* Weekly Pay - Your hard work rewarded fast.

* Competitive Benefits - Health, Dental, Vision, and more.

* Flexible Schedules - Work-life balance matters.

* 401(k) Program - Invest in your future.

* Easy Online Application Process - Get started in minutes.

Your Responsibilities

As a Concierge Security Officer, you will serve as the first point of contact for employees, visitors, and guests while maintaining a safe, secure, and welcoming corporate environment. This position combines exceptional customer service with professional security responsibilities.

Concierge & Guest Services

* Greet employees, visitors, and vendors in a professional and welcoming manner.

* Provide directions, information, and assistance to guests.

* Create a positive first impression while maintaining security standards.

* Answer inquiries and provide exceptional customer service at all times.

* Maintain a polished appearance and professional demeanor.

Visitor Management & Access Control

* Verify visitor identities and authorize building access.

* Utilize visitor management systems to process guest check-ins and check-outs.

* Issue visitor badges and maintain accurate visitor records.

* Enforce access control procedures and security policies.

* Monitor entry and exit points to prevent unauthorized access.

Security Operations

* Monitor CCTV cameras, access control systems, and alarm panels.

* Conduct routine patrols of assigned areas.

* Identify and report security concerns, hazards, or suspicious activity.

* Maintain awareness of building operations and emergency procedures.

* Support a safe and secure workplace environment.

Incident Response & Reporting

* Respond promptly to security incidents, alarms, and emergencies.

* Document incidents accurately and thoroughly.

* Coordinate with management, emergency responders, and building personnel as needed.

* Assist with emergency evacuations and safety procedures.

Administrative & Package Management

* Receive and document deliveries and packages.

* Maintain logs, reports, and security records.

* Support front desk operations and administrative tasks as assigned.

What We're Looking For

* Prior security, military, law enforcement, corrections, hospitality, concierge, customer service, or corporate front desk experience preferred.

* Exceptional customer service and communication skills.

* Professional appearance and strong interpersonal abilities.

* Experience with access control systems, visitor management platforms, and CCTV monitoring preferred.

* Ability to remain calm and professional in high-pressure situations.

* Strong attention to detail and situational awareness.

* Proficiency with computers and basic office software.

* Ability to stand, walk, and patrol for extended periods as required.

Why M1 Global?

If you're looking for more than just a job-if you want to be part of a growing, supportive team where your hard work matters-M1 Global is your next career move. We are dedicated to delivering unmatched service to our clients and creating a best-in-class work environment for our employees.

Grow your career. Strengthen your skills. Make a difference.

M1 Global is an Equal Opportunity Employer.

* Must possess a valid New York State Security Guard License.

* Exceptional communication and interpersonal skills.

* Professional appearance, polish, and executive presence required.

* Strong customer service mindset with the ability to interact confidently with executives, employees, and visitors.

* Prior concierge, corporate security, hospitality, or front desk experience preferred.

* Ability to maintain professionalism and composure in a fast-paced corporate environment.

* Strong attention to detail and situational awareness.

* Experience with visitor management systems, access control, and CCTV monitoring preferred.

* Excellent verbal and written communication skills.

* Ability to represent both M1 Global and the client with the highest level of professionalism at all times.