Operations Coordinator - Housing

Operations Coordinator - Housing

Job : 298932
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

The Operations Coordinator for Housing is responsible for assisting and managing the business, occupancy, and facility operations of University Housing. This position will also act as a department liaison with other offices providing services to students.

• Supervise, train, evaluate, and manage payroll for undergraduate Desk Assistants
• Oversee front desk operations to ensure excellent customer service to students and parents
• Process student housing charges, billing, and occupancy changes impacting student accounts
• Coordinate housing correspondence, including contracts, applications, room assignments, and changes
• Manage break housing approvals, relocations, communications, and billing
• Oversee all summer housing processes and assignments for summer school, camps, and conferences
• Develop and implement efficient front desk and operational processes to enhance service delivery
• Coordinate facility reporting, room inspections, and turnovers to ensure move-in ready spaces
• Manage the key system, central office operations, storage, purchasing, and inventory processes
• Provide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodations

• Educational Requirements
  Bachelor's Degree
• Required Experience
  One (1) or more years of related work experience

• Resume
• Cover Letter
• Two (2) Professional References

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Adhere to University policies and procedures to meet Institutional goals and support University’s mission for student success
• Working knowledge of Banner and housing management system computer application
• Must be knowledgeable of laws governing housing accommodations including FERPA, ADA, Title IX, etc
• Effective communication (verbal and written), organizational and human relations skills

$19.15 - $22.84 per hour

• Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating eligibility with Georgia Southern University.
• Applicants may be subject to a pre-employment drug test.
• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment; work week may occasionally extend beyond 40 hours.
• Travel may be required.
• Applicants may be required travel and are expected to provide administrative support as necessary.

• Position of Trust + Education

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources.