Learning Technology Support Specialist

Learning Technology Support Specialist

Job : 300025

Location: Statesboro, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Provide tier-2 level support and training for the University’s learning and instructional technologies to students, faculty, and staff. Assist faculty and students with using online and educational technology tools to enhance their teaching and learning experience. As an LTS Specialist, this position must be capable and willing to work both independently and collaboratively with other academic professionals in a high-impact, fast-paced and energetic environment.

• Provide tier-2 level support for the campus LMS and integrations including Google and Microsoft Office Apps through scheduled and just-in-time training. This can be completed via email, web conferencing tool, or in person.
• Effectively plan, prepare, and present training sessions, workshops, and seminars on a variety of technology topics.
• Assist with the design, development and maintenance of customized documentation and training used for handouts or online training modules for faculty, staff and students.
• Responsible for assisting faculty, staff, and students with their questions about any supported learning technologies to the best of his/her ability, in a professional and courteous manner.
• Stay abreast of current news, system information, problems, changes and updates relevant to the campus community and perform related duties as assigned to support the mission of the University.

• Bachelor’s Degree

• Master’s Degree and experience using Desire2
  
  Learn Learning Management System.
• One (1) or more years of experience in a higher education environment.
• One (1) or more years of experience creating engaging training material and providing formal training sessions.
• Working knowledge of streaming media technologies, accessibility guidelines and AI applications.

Proposed Salary: $55,126 - $59,280

Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478‑6947.

Offers of employment are contingent upon completion of a background investigation, including a criminal background check, verification of credentials, and satisfactory credit check. Applicants may be subject to a pre‑employment drug test. Standard background check plus Education & DMV are required.