Student Services Coordinator (Outbound

Student Services Coordinator (Outbound)

Job

Location:

Statesboro, Georgia

Full/Part Time:
Full Time

Regular/Temporary:
Regular

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.

With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro
- Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Statesboro Campus
- Statesboro, GA

Office of Global Engagement

The Student Services Coordinator (Outbound) manages day-to-day operations of outgoing exchange and study abroad program support services and conducts outgoing student advisement and program development on Georgia Southern's Statesboro & Savannah campuses. This position oversees study abroad and exchange student programs throughout the application, advising, departure, and returning processes, adhering to best practices.

• Advise Students on Study Abroad Programs, provide individualized and group advising on program options, application procedures, and academic planning
• Update website brochures and program information with the most current information
• Cultivate marketing initiatives and projects for OGE by managing the department website, social media, and pursuing other campus-wide initiatives, as well as serve as the OGE liaison for University Communications and Marketing
• Oversee application tracking, ensure documentation is complete, and coordinate student placements with partner institutions
• Organize orientations and provide guidance on visas, travel logistics, cultural adjustment, and health and safety
• Collaborate with faculty, campus offices, and international partners to support student participation and ensure smooth processes
• Act as a point of contact for students abroad, assist with emergency protocols, and monitor global developments impacting travel
• Help coordinate logistics for faculty-led and exchange programs, including travel, accommodations, and enrollment
• Process payments for program-related expenses and submit accurate, timely expense reports in accordance with institutional policies
• Present to campus and classrooms about Study Abroad/Exchange opportunities
• Serve as the primary campus contact for exchange partner institutions and 3rd party providers

• Bachelor's degree

• Three (3) or more years of related work experience

• Knowledge of Terra Dotta or other study abroad program management systems
• Knowledge of Banner
• Knowledge of J-1 exchange student and scholar regulations

• Master's Degree

$20.71 per hour

This is a non-exempt position paid on a biweekly basis.

• Resume
• Cover Letter
• Two (2) Professional References

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to identify and address problems, formulate rules, articulate policies and rules to internal and external constituents
• Ability to respond effectively to the sensitive inquiries or complaints
• Exhibit personal code of ethics within professional practice
• Commitment to development of…