Financial Aid Counselor - Customer Relations

Job : 304409

Location: Georgia Southern
- Savannah

Full/Part Time: Full Time

Regular/Temporary: Regular

Georgia Southern University is the state's largest and most comprehensive center of higher learning south of Atlanta, and oneof the most dynamic public universities in the Southeast.

Founded in 1906, Georgia Southern has grown from asingle-purpose college into a Carnegie Doctoral/R2 institution with
149 degree programs at the bachelor's, master's and doctoral levels, serving 31,600 students from all 50 states, WashingtonD.C., Puerto Rico and more than 100 nations.

Four distinct campuses extend Georgia Southern's reach acrossthe region: a 900-acre quintessential college campus in Statesboro,anchored by Georgian-style red-brick buildings set among oaks andpines; the Armstrong Campus in Savannah, minutes from historicdowntown and a short drive from the beaches of Tybee Island; amodern, purpose-built facility in Hinesville serving local and military-affiliated students; and the East Georgia Campus in Swainsboro, an outdoor oasis nestled on a 385-acre pine forest,offering expanded pathways to higher education for students acrosssoutheast Georgia.

Through ten colleges, the Allen

E. Paulson College of Engineering and Computing, the College of Arts and Humanities, the College of Behavioral and Social Sciences, the College of Education, the College of Science and Mathematics, the Jack N.Averitt College of Graduate Studies, the Jiann-Ping Hsu College of Public Health, the Parker College of Business, the Waters Collegeof Health Professions and University College, Georgia Southerndelivers academic programs backed by real-world experience,research with regional and national impact, and a faculty committed to helping every student go further than they thought possible.

Accredited by the Southern Association of Colleges and Schools Commission on Colleges and holding specialized accreditation acrossits professional programs, Georgia Southern prepares graduates whoare ready to lead, contribute and soar beyond, in Georgia, acrossthe nation and around the world.

For more information, visit Georgia Southern.edu.

Armstrong Campus
- Savannah, GA

Office of Financial Aid

Provide financial aid counseling to students/supportersthroughout the students' academic careers at the University.

• Meet with and counsel students and/or supporters, virtually orin-person, to advise on federal and state financial aid programs,eligibility requirements, and application processes
• Assist students/parents with FAFSA submission, tax information and requirements, student loan eligibility information, etc
• Assist with responding to service requests (phone, emails,tickets, appointments, etc.)
• Perform outreach to students regarding financial aid requirements
• Maintain knowledge of all current federal and state regulations governing financial aid to ensure compliance
• Collaborate with various campus partners/departments to provide accurate information for students
• Represent the Financial Aid Office at University events
• Engage students, supporters, campus and community partners bypresenting compelling communication, both in-person and virtually

• Bachelor's Degree

• Two (2) or more years of related work experience

$21.75 per hour

This is a non-exempt position paid on a biweekly basis.

• Resume
• Cover Letter
• Two (2) Professional References

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University.
• Proven proficiency with computers including Microsoft Office,Google, and/or…