IT Business Analyst, Intermediate

Job Title

Job  Location Statesboro, Georgia Full/Part Time Full-Time Regular/Temporary Regular

Functions as a liaison, subject matter expert, and process innovation partner for IT Services in assigned functional area(s) of the University. Facilitates the business analysis process to identify business requirements for system solutions, automation, and improved processes that increase efficiency, productivity, and value to the institution. Applies artificial intelligence (AI) capabilities to accelerate discovery, requirements development, documentation, and testing, and to design solutions that reduce manual effort in university business processes.

Serves as technical lead when developing project specifications and requirements both internal to the department and cross-departmental, and champions the responsible, policy-compliant adoption of AI and an automation mindset within assigned business area(s).

Serve as key liaison to other departments that have specific business functions Take initiative to proactively identify and drive improvements while applying critical thinking to analyze issues and opportunities to recommend practical solutions Evolve into a subject-matter expert who can easily liaise between other departments Perform current state analysis of existing business systems, applications and functions, applying process mining, data analysis, and AI-assisted review of documentation, service tickets and system data to surface bottlenecks, rework and automation candidates Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups, and wire frames Partner with customers to scope, prioritize and fulfill data requests from the enterprise data lake, translating business questions into data requirements and delivering the appropriate solution while ensuring data accuracy, appropriate access and compliance with data governance Plan, facilitate, and execute system / functional testing and UAT for projects and enhancements Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects including extensive cross-training with other team members to ensure multiple subject matter experts within the BA team Understand the relationships, dependencies, and impact of neighboring business functions Understand core systems, applications, and technical platforms Collaborate with departments to identify, document, and communicate business needs and provide IT solutions, including AI-enabled and automated solutions

Educational Requirements Bachelor's Degree from an accredited institution Required Experience Three (3) or more years of work-related experience

$60,617 - $74,000 This is an exempt position paid on a monthly basis.

Resume Cover Letter Two (2) Professional References

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