Call Center Outbound Business Account Representative

Why consider this job opportunity

• Comprehensive benefits package, including medical, dental, and vision plans starting on your first day
• Paid time off including vacation, holiday, and personal/sick days
• 401(k) plan with 100% company match after one year of service, up to 5% of eligible compensation
• Opportunities for career advancement within the company
• Tuition reimbursement up to $5,250 in the first year
• Collaborative and supportive work environment

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to potential business customers to present communication packages
• Provide high-level customer service by accurately entering customer data into the Sales Force system
• Use product knowledge to assist customers with inquiries and demonstrate the value of switching services
• Problem‑solve and encourage customers to commit to services

• Minimum of three to six months of related experience and/or training
• Previous outbound telemarketing experience in a call center is preferred
• Strong interpersonal skills with the ability to direct conversations and close sales
• Proactive approach to customer engagement and problem‑solving
• Education:
  
  Associate's degree or higher preferred

• Experience in a customer service or sales role within a telecommunications environment
• Familiarity with Sales Force or similar CRM systems
• Excellent communication skills with a focus on customer relationships
• Demonstrated ability to work collaboratively in a team setting
• Previous experience in a fast‑paced sales environment

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.