Service Technician

Overview

Company:
Caliber Living
Position:
Service Technician

Location:

Stateside, GA
Community:
Eighteen 18
Job Status:
Full-time
Job Type: Non-exempt / Hourly
Compensation: $15.00 - $17.00/hour

Reports to:

Service Manager
Amount of

Travel Required:

0%

Current job opportunities are posted here as they become available.

The Service Technician assists the Service Manager in maintaining the physical integrity and safety of the community. This involves ensuring a safe, secure, and comfortable living environment for residents, visitors, and employees. The position requires use of good judgment, as many of the assigned tasks are completed with little direct supervision. The Service Technician applies knowledge of carpentry, electrical, and plumbing to diagnose and make repairs on a daily basis.

The position requires a flexible work schedule, including an on-call schedule, availability to work weekends, evenings, and holidays.

• Performs various community maintenance functions including but not limited to: light bulb changes; filter changes; install/repair window coverings; caulking; painting; pool maintenance; vinyl repair & installation; electrical and plumbing; tile, carpet, flooring; ceiling leaks; inspects and coordinates all make-ready repairs and services.
• Must be aware of the condition of apartments and the overall property and immediately initiate action to correct unsafe conditions.
• Ensures that storage areas remain locked when not in use.
• Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
• Assists in keeping grounds neat and free of litter.
• Performs on-call emergency service as requested. All emergency after hours calls must be responded to immediately, and the service person on call must be able to arrive at the property no more than an hour after a call comes in.
• Completes all service requests within 24 hours, unless the request requires extraordinary parts or labor.
• Must have the ability to select appropriate materials for the property as needed. And assist in the ordering of supplies.
• Performs inspection of exterior lighting of the property on a schedule determined by the Community Manager.
• Responsible for maintaining a clean and organized work environment in the maintenance shop.
• Responds to resident service requests and concerns in a timely, professional manner.
• Reads and/or listens to resident requests/complaints in a calm, respectful, and open manner.
• Maintains a complete clean and neat uniform; name tag must be worn when working on any Caliber Property including nights and weekends, if applicable.
• Distributes notices and communications to residents as needed.
• Demonstrates customer service skills by treating residents, coworkers, supervisors, and vendors with respect, answering questions in a calm and open manner, and exhibiting a sense of urgency with assigned work orders.
• Attend and assist in resident activities and functions after hours as needed.
• Records activities in maintenance log and maintains other logs (pool, HVAC, preventative maintenance, etc.).
• Completes and updates all lighting inspections monthly and fire life/safety inspections as directed by Community Manager.
• Assists the Community Manager and Assistant Community Manager with other tasks as requested.
• Comply with and enforce all Caliber policies. Embrace and execute the vision, mission, and beliefs of the Company. Support/enforce the safety program. Be punctual and present at work when scheduled. Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.

Education:

High School Diploma required; college degree preferred.

Experience:

Three to five years of apartment maintenance experience (or equivalent).

Computer

Skills:

Basic computer skills required. Experience with a work order maintenance system, basic typing skills and knowledge of computers. Use of the company’s payroll system is required to submit time off requests and clock in and out.

Certificates & Licenses:
Position requires individuals to furnish their own reliable transportation. HVAC certification. CPO certification. EPA certifications Type I and II or Universal for refrigerant recycling. Ability to earn future designations as required by Industry standards, EPA regulations, OSHA requirements, etc.

Other Requirements:
Must possess solid knowledge of carpentry, electrical, plumbing, etc. information as required by daily operations. Must be able to use all types of hand and power tools, freon recovery machinery, air conditioning gauges and vacuum pumps. Must be proficient in heating and air-conditioning, plumbing, appliance repair, and many other areas of repair. Must be familiar with Federal, State and Local Fair Housing laws, OSHA and EPA regulations, and company safety policies.

Service Tools Needed: 10" Crescent Wrench, 12"…