IT Helpdesk Technician — End-User Support & Installations

A municipal organization is seeking an IT Technician to provide first-level helpdesk support and assist with utility billing and administrative tasks. The ideal candidate has an Associate degree and experience in systems operations. Responsibilities include installation and maintenance of hardware, troubleshooting issues, and supporting various IT workflows. The role requires effective communication and customer service skills, as well as the ability to manage multiple projects efficiently.

This position offers a salary range of $48,526.40 - $80,059.20 annually.
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