Customer Service Representative

Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales‑oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected.

• Base hourly pay rate + uncapped commission
• World‑class 401(k) – up to 8% company contribution
• Medical, dental, vision, and life insurance with company subsidies
• Up to 3 weeks of PTO and up to 9 paid holidays

• Your reputation as a successful sales professional who meets and exceeds sales goals
• Your high school diploma or equivalent
• One year of customer service or call center experience

It’s time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.

Shentel provides a drug‑free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.