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Front Desk Guest Experience Specialist

Job in Staunton, Augusta County, Virginia, 24402, USA
Listing for: Kalyan Hospitality
Full Time position
Listed on 2026-08-03
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Kalyan Hospitality is seeking a Hotel Guest Service Agent to manage front desk operations, from check-in to check-out, while ensuring an exceptional guest experience. You will handle reservations, assist guests with inquiries, and support billing processes with accuracy and professionalism.

The role emphasizes proactive problem resolution, seamless coordination with housekeeping, and accurate handling of foreign currency transactions to contribute to a welcoming atmosphere and repeat visits.

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