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Front Desk Guest Experience Specialist

Job in Staunton, Augusta County, Virginia, 24402, USA
Listing for: Kalyan-Hospitality
Full Time position
Listed on 2026-08-15
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Holiday Inn Express and Suites in Staunton, VA is seeking a Hotel Guest Service Agent to manage front desk operations, including check-in and check-out, handling reservations, and addressing guest inquiries with professionalism and efficiency.

The role also supports billing processes, handles foreign currency transactions, coordinates with housekeeping, and helps create a welcoming atmosphere that encourages repeat visits and positive reviews.

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