Benefits Coordinator

Title: Benefits Coordinator

State Role

Title:

Direct Service Associate III

Hiring Range: $38,000 to $71,236

Pay Band: 3

Agency: Dept Behavioral Health/Develop

Location: Western State Hospital

Agency Website: (Use the "Apply for this Job" box below)./

Recruitment Type: General Public - G

Location:

Western State Hospital

103 Valley Center Drive, Staunton, VA 24401.

Western State Hospital, part of the Virginia Department of Behavioral Health and Developmental Services (DBHDS), has been a leader in psychiatric treatment since 1828. WSH is a 302-bed Joint Commission/CMS-accredited psychiatric facility located in the scenic Shenandoah Valley. Just 30 minutes from vibrant university towns, our hospital serves adults with serious mental health needs and is nationally recognized for our Psychosocial Rehabilitation “Learning” programs.

WSH provides a modern clinical setting and a therapeutic environment for patients, supported by highly qualified staff. Employees also enjoy the beauty and tranquility of the Shenandoah Valley, with nearby cities such as Charlottesville and Harrisonburg offering dining, entertainment, and outdoor activities, making Staunton an attractive place to live and work.

Western State Hospital is seeking a full time Benefits Coordinator for the Social Work Department to evaluate patients' needs and eligibility for financial benefits; assist patients with benefits applications; and educate staff and patients regarding entitlement programs.

• Review the status of incoming patients to determine eligibility for SSDI and SSI benefits
• Receive referrals for patients needing Social Security benefits
• Prompt notification to SSA of patients whose benefits should be suspended because of specific legal codes
• Maintain information files and Social Work Money Sheets about entitlements for WSH patients
• Investigate questions from SSA staff, WSH social workers, DDS determiners, and Reimbursement Division representatives to obtain information necessary to complete assessments, reinstatements, applications, and appeals
• Provide education to staff, patients, families, and CSB staff regarding financial entitlements per individual request, through PSR groups, and in Team meetings
• Completes 10 hours of continuing education yearly (CME’s or other formal training, workshops)

• health, vision, and dental insurance
• life insurance
• paid time off
• sick time
• family/personal time
• retirement with cash match

• Professional work experience with adults with serious mental illness and/or other disabilities
• Work experience in determining clients’ eligibility for federal benefits and other government financial assistance and assisting clients with the processes necessary to access these financial services

• Associate’s degree in a social services/human services field, bachelor’s degree, or higher
• Experience with the use of Electronic Health Record
• Ability to use Microsoft Word, Excel, and other computer programs to determine eligibility
• Veteran and veteran spouse
• Bilingual

All applicants are subject to an extensive background investigation and a pre-employment drug screening. This investigation may include fingerprint checks (State Police, FBI), local agency checks, Department of Social Services/Child Protective Services checks, employment verification, and verification of education relevant to the position.

• 37.2-314 and 37.2-408.1, the Department of Behavioral Health & Developmental Services (DBHDS) cannot employ or utilize as volunteers, individuals convicted of specific ("barrier") crimes or those with pending "barrier" charges.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview process in accordance with the Americans with Disabilities Act. If you require assistance or accommodation, please notify Human Resources at  during business hours (8:00 a.m. to 5:00 p.m.).

The Commonwealth of Virginia is committed to conducting all aspects of human resource management without regard to race (or traits…