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Medical Administrator​/Medical Receptionist

Job in Niagara Falls, St Catharines, Ontario, Canada
Listing for: Stoakley-Stewart Consultants
Full Time position
Listed on 2026-02-22
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Job Description & How to Apply Below
Location: Niagara Falls

The Opportunity

If you like a challenging work environment, in a fast-paced clinic, where you can learn new things AND develop professionally…this could be ideal for you!

Position Description

Working alongside a team of administrative staff and healthcare professionals, you will engage with a large portfolio of patients. This role will work very closely with the doctor to provide the best possible care to the patients through coordination and communication.

As the Medical Administrator/Medical Receptionist, you will be responsible for ensuring the clinic is continuously running smoothly.
Your duties will include, but are not limited to:

  • Answering patient calls and scheduling or rescheduling appointments
  • Greeting patients upon arrival and administering any necessary paperwork
  • Updating patient files with medical history, insurance information, etc.
  • Process payments when required
  • Ensure office supplies are tracked, ordered and stored appropriately
  • Receive shipments of medication and office supplies
  • Answer patient inquiries, concerns, etc.
  • Call patients to remind them of upcoming appointments and schedule off-site services
  • Work with referring doctors’ offices to obtain patient charts and history
  • Experience

  • 3 + years of experience working in a busy medical office
  • 3+ years working in the role of medical administrator, medical receptionist, office manager within a busy clinic setting
  • Qualifications

  • Post-secondary education required
  • Advanced diploma in Medical Administration/Medical Secretary is a strong asset
  • 3+ years’ experience in a similar role
  • Education

  • Minimum completion of high school diploma
  • Advanced diploma in Medical Administration/Medical Secretary a strong asset
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