Hybrid Service Coordinator at Henry Schein

Location: Niagara-on-the-Lake

Become a key player as a Service Coordinator for Henry Schein in Niagara-on-the-Lake, ON, offering hybrid work flexibility. This role primarily focuses on service operations support and requires strong organizational skills.

The Service Coordinator position supports daily operations, acting as the liaison for technicians and branches within the company. Responsibilities include managing incoming calls from technicians for parts inquiries, troubleshooting, and service support. Additionally, the coordinator oversees warranty claims and replacements by liaising with manufacturers for timely processing and approvals.

Key Responsibilities:

• Support technicians with parts inquiries and service updates

• Handle incoming troubleshooting calls effectively

• Manage warranty claims and replacements with manufacturers

• Provide timely follow-up for service-related inquiries

• Maintain organized records and documentation for operations

Requirements:

• Post-secondary education in Office Administration preferred

• 1-2 years' experience in service-related roles

• Intermediate Excel and advanced Outlook skills

• Strong multitasking and organizational abilities

• Excellent customer service skills with communication focus

Utilize your service coordination, administrative, and customer support skills to enhance operations at Henry Schein in Niagara-on-the-Lake.
#J-18808-Ljbffr