Service Coordinator at Henry Schein

Position: Service Coordinator Role at Henry Schein
Location: Niagara-on-the-Lake

Join Henry Schein in Niagara-on-the-Lake, ON, as a Service Coordinator, working in a hybrid setting. This position is vital for ensuring effective communication and support for our technicians.

As a Service Coordinator, you'll be the primary contact for technicians, assisting in daily service operations from a hybrid work model. Your duties include handling inquiries related to parts and service, managing warranty claims, and ensuring accurate processing of orders. The role relies heavily on strong organizational skills and a focus on customer service to improve operational efficiency.

Key Responsibilities:

• Serve as a contact point for technicians across the company

• Assist with parts inquiries and order updates

• Facilitate warranty claims and replacements

• Troubleshoot issues and follow up with technicians

• Keep accurate records of service operations

Requirements:

• Degree in Office Administration or similar field

• 1-2 years' experience in inventory control or service roles

• Proficient in Excel and experienced with Outlook

• Strong organizational and multitasking capabilities

• Exceptional customer service and communication skills

Bring your administrative expertise and commitment to customer support to the Service Coordinator role at Henry Schein.
#J-18808-Ljbffr