Hospitality Supervisor - Earth Food & Wine

Craft Unforgettable Experiences Among the Vines

Nestled among endless rows of vines and lush gardens, Good Earth Winery is more than just an award-winning destination—it’s a place where rustic elegance meets warm, heartfelt hospitality. From nationally and internationally acclaimed wines to farm-fresh seasonal cuisine, every experience here is crafted with passion and care.

Whether you’re serving guests in our restaurant, guiding visitors through wine tastings, supporting special events, or helping create unforgettable banquets, your role is essential to bringing the Good Earth story to life.

As part of Carmens Group—an entertainment and hospitality leader with over 40 years of creating extraordinary moments—you’ll join a team dedicated to exceptional service, genuine connection, and creating memories that last a lifetime. If you’re ready to grow your career surrounded by natural beauty and excellence, Good Earth Winery is the place to be.

• Flexible scheduling
• Career coaching & growth
• Great Place to Work Certified )
• Named Best Workplace in several award categories:
  • Most Trusted Executive Teams
  • Best Places to Work in Hospitality & Retail
  • Best Places to Work in Canada
  • Best Workplaces for Women
  • Best Workplaces for Mental Wellness
• Perks & Benefits
  • Pay on Demand – get paid when you need it
  • Global Hotel Discounts for your travels
  • Staff discounts at our restaurants
  • Employee Scholarship Program
  • Wellness programs & staff events
  • Clear opportunities to grow into leadership roles
  • Employee recognition programs celebrating your achievements and milestones
  • Referral bonuses when you bring great talent to the team
  • Safe, inclusive and supportive workplace culture

Join a company that values your growth, wellbeing and passion - where your career is supported every step of the way.

Job Type: part-time, permanent

Vacancy: This position is being added to expand our team in preparation for the upcoming busy season and does not reflect a current vacancy

Compensation: $20-23 per hour + applicable gratuities

AI Disclosure: Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position.

As a Hospitality Supervisor, you will lead with confidence, enthusiasm, and professionalism – playing a key role in creating unforgettable experiences for every guest. You’ll work closely with the Hospitality Manager and fellow supervisors to uphold industry-leading service standards while inspiring your team to deliver exceptional hospitality at every touchpoint.

• Leading by example, demonstrating superior customer service and adapting seamlessly to guest feedback
• Acting as an ambassador of the venue, confidently representing Carmens Group as the liaison between guests, management, and team members
• Overseeing event and restaurant service to ensure timelines, schedules, and service standards are executed flawlessly
• Coordinating clear, consistent communication between servers, bartenders, kitchen staff, and event teams
• Greeting and hosting guests with warmth and professionalism, anticipating needs and resolving concerns with poise
• Maître D’ing and serving events, while assisting with event set-up, bartending, and operational support as required
• Communicating special meal requirements, allergies, and guest preferences accurately to the kitchen and service teams
• Supporting service flow, room readiness, and overall cleanliness throughout events
• Assisting the Hospitality Manager with recruitment, training, scheduling, coaching, recognition, and team engagement
• Supporting inventory management and ordering processes as needed
• Contributing to a respectful, high-performing team culture where we lead by example and work together to achieve results
• Exercising strong judgment and leadership in a fast-paced, exciting environment
• Driving positive change and continuous improvement within the organization
• Performing additional duties as required to support seamless event execution

This is an excellent opportunity for a hospitality professional who thrives in a dynamic event environment, enjoys…